Beauty Bar Reviews

Loved it best customer service

This is a review for beautebar.com

This website is a scam. I ordered a 100ml eau de parfum from them through Walmart marketplace and they sent a 50ml eau de toilet which is much lower quality than eau de parfum. When I contacted them to tell them about the mix-up, they told me they were out of stock of the product I ordered and that is why they sent me the 50ml EDT instead. WHAT KIND OF CRAP COMPANY DOES THAT? I asked them to either refund me 50% of what I paid (even though that still didn't account for the fact I got an edt) or to send me another 50ml bottle of EDT or EDP. Whatever they had in stock. They replied many days later saying all of their perfume and EDT 's were out of stock and so they couldn't send me anything more. When I checked their website, all of the items they said were out of stock, including the one I had originally ordered were still showing as available on their website. So, either they were lying to me or they just never have the stock and don't care if people order the items anyways. Either way, this company is a total scam. I will be having to dispute the charge with my credit card company now since they never offered any just solution.

If I could give less than 1 star I would!!! Horrendous customer service, every email sent went unanswered. I still have not recieved an email to say whether my order has been dispatched. 3 weeks and no order don't waste your money.

I would give ZERO stars if possible. I ordered 2 items on April 16th that, as of June 16th still haven't arrived. 3 emails to customer service went unresponded to. They finally acknowledged me on June 8th promising to have an answer for me within 24 hours as to the status of my order. 8 days later.....still no response. I question if this is even a legit business. Please don't make the same mistake I did. Order form another, credible company.

I bought groupon voucher for 3 treatments and I called them that I am running 10min later when I reached they informed me that we have to cancel my one treatment, the lady was very rude too will
Never go again and will not recommend as when I told my friend she said that they similar to her too bad customer service and rude staff !!

I specifically bought some makeup brushes from Beautybay as they offered free next day delivery and I needed them for my holiday which I was leaving for 3 days later.

They arrived a day after I left for my holiday so took 4 days to arrive.

Advertising next day delivery is dishonest as they clearly do not have a next day service in place but advertise this to get people to buy from them.

LISA AND ALL THE LADIES ARE SOHELPFUL .IM ALWAYS AT HOME AND MY NAILS ARE PERFECTLY DONE. MEZA MPR/RKT

I ordered an item by mistake and realized it was the wrong product. I contacted immediately after I ordered to cancel. Never heard a word and the product arrived. (Several weeks later)

There are much better companies on line with better prices. I would never do business with this company again!

I subscribed to their Allure Sample Society box. They knowingly shipped it without the high-price item they guaranteed would be in the box, and rather than refund the whole price of the box, all they would do is give customers a $5 credit. They wouldn't even mail a different item to make up for the missing one.

For many years and truly like this site because of their organic products which your skin will surely thank you for. This is good for quietly washing gone the dirt and oil. I and my skin are much happier now. So, all in all, I had a good experience with them. I'll certainly be going back to them in the near future.